01.
Digitals
Schemes Billing Management Solution
Invoices are One of the core services provided by schemes, each scheme has its Events, and Periodical, release of invoices, which supports Institutions to effectivity drive their customers’ payments and, acceptance. Tuning and optimizing the OPEXs for those events are the mission of APS Solution.
Value
• Crystal View on the Scheme Charges.
• Boosting products profitability and services effectiveness.
• Enhancing P&L for each business line.
• Early alerting on gaps of Operational Managements.
• Speed up invoices review and payments Solution
• Dashboard and reports on the Scheme Charges.
• Proactive Alerts and threshold Parameters.
• Imbedded RACI Method for each Billing Event.
• Notification and Escalation Matrix Modules.
• Benchmarks & Historical data references.
Cardholder and Merchant Transactions Reconciliation
Cardholder and Merchant daily transactions are core operation in the ecosystem, that effect customer`s account, and Bank’s GL account, beside the International Scheme Accounts.
Tracking transaction across its LiveCycle, and correct entries are the mission of APS Solution.
Value
• Crystal View on the daily reconciliation and settlement entries.
• Early alerting on processing failures.
• Quality of service to Customer.
• Better utilization of resources efforts.
Solution
• Dashboard and reports on the Daily processed transactions.
• Proactive Alerts and threshold Parameters.
• Benchmarks & Historical data references.
• KPIs on customer expenses and Merchant activities.
02.
Assessment Services
✓ Current bank Position Assessment
✓ Services Evaluation
✓ Analyzing current bank position
03.
Consultancy
A consultancy service, to deep dive and analyze the bank data and pain points reverting with strategic advice that is presented for consideration and decision-making.
With +20 Years in Fintech and Banking; Consultation in Fraud Management, Chargeback, Product Setup, Schemes, Authorization Parameters and Controls, InfoSec.
Beside, fees and services cost best practise pushing ahead Banks’ Issuing, Acquiring business lines and create competitive positioning.
Creating remarkable Operational Savings, Cost Saving and Revenues. APS expertise Background in processing, and Integration focus on optimizing SLAs, RFPs, and offer guidance passing challenges with Vendors and Suppliers.
04.
Chargeback as an Operation Services
A chargeback core function in the ecosystem; defending Cardholder and Merchant rights against disputes. APS offers Chargeback Operations Service as a third party processor.
Value• +20 Years experience in chargeback management with International Schemes.
• Mitigating Chargeback Cases Loss, with Zero Arbitration losses.
• Effective timelines creating customer satisfaction
• Outsource Partially or fully Solution
• 7 days weekdays chargeback service
• Up-to-date with the latest practices and regulations.
• Monthly statistics on Chargeback volumes, and mitigation plans
• Chargeback Register
• Knowledge Base
05.
Processes Revamp
Assessing all the internal bank polices and procedures, revamp and capturing all the processes and creating manuals that will last and help support bank departments. Measuring Capacities, and support transformation towards workflows, and utilizing efficiently resources.
06.
Training
Training and best practices for Bank’s employees to keep the staff upskilled with day to day knowledge:
✓ Chargeback Management
✓ Reconciliation and Settlement
✓ Authorization acceptance and approval rates
✓ New technologies; Tokenization, 3DS , Contactless, CyberSource, MPGS,
